Policies

Terms & Conditions

The rules for buying tickets and visiting The Infinity-Z.

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These Terms govern your use of the website and your visit to The Infinity-Z ("we", "us"). By booking a ticket, you agree to these Terms.

1. Tickets & pricing

2. Payments

Payments are processed by Razorpay. By paying, you also agree to Razorpay's terms. Bookings are confirmed only after successful payment, and you receive a booking reference and QR pass.

3. Entry & conduct

4. Photography

Personal photography/videography is welcome. Flash and professional/commercial shoots require prior permission. We may capture photos/video on-site for promotional use; tell staff if you prefer not to be filmed.

5. Prohibited items

Outside food/drink, sharp objects, hazardous materials, and anything that could damage installations are not permitted. This includes pets (except assistance animals), smoking and vaping products, alcohol, laser pointers, drones, tripods and selfie sticks, and chewing gum or glitter, which can damage the ball pool and fiber-optic installations.

6. Liability

You enter and participate at your own risk. To the extent permitted by law, The Infinity-Z is not liable for personal belongings or for indirect losses. Nothing limits liability that cannot be excluded by law.

7. Refunds & cancellations

See our Refund & Cancellation Policy.

8. Governing law

These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Gautam Buddh Nagar (Noida), Uttar Pradesh.

9. Contact Us

The Infinity-Z
Gulshan One29 Mall, Plot No C3 & E1, Noida-Greater Noida Expy, Sector 129, Noida, Uttar Pradesh 201304
Email: theinfinityzimmersive@gmail.com · Phone: +91 120 415 9107